PRIVACY POLICY
Hype Sports Nutrition
Last updated: March 08, 2026
Hype Sports Nutrition (“Company”, “we”, “our”, “us”) operates this website and online store, including all related information, content, features, tools, products and services (collectively referred to as the “Services”) in order to provide customers with a seamless online shopping experience.
Our store is powered by Shopify, which enables us to provide secure e-commerce services.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, create an account, or otherwise interact with our Services.
This Privacy Policy is prepared in accordance with applicable Indian laws including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.
1. PERSONAL INFORMATION WE COLLECT
For the purposes of this Privacy Policy, “Personal Information” means any information that identifies or can reasonably identify an individual.
We may collect the following categories of personal information:
Contact Information
Name
Email address
Phone number
Billing address
Shipping address
Account Information
Username
Password
Account preferences and settings
Payment Information
Credit card details
Debit card details
UPI or other digital payment details
Transaction confirmation details
Payment information is processed securely through payment gateway providers and is not stored directly on our servers.
Transaction Information
Products purchased
Items added to cart or wishlist
Order history
Returns, exchanges, or cancellations
Communication Information
Customer service inquiries
Feedback or messages sent to us
Device Information
IP address
Browser type
Operating system
Device identifiers
Usage Information
Information about how you interact with the Services, including pages visited, browsing activity, and time spent on our website.
2. HOW WE COLLECT YOUR INFORMATION
We may collect personal information through the following sources:
Information Provided Directly by You
When you:
• Create an account
• Place an order
• Contact customer support
• Subscribe to marketing communications
• Submit product reviews or feedback
Automatic Data Collection
Certain information is collected automatically through cookies and similar technologies when you use our website.
Information from Service Providers
We may receive information from third-party service providers such as:
• Payment gateway providers
• Shipping and logistics partners
• Marketing and analytics platforms
3. HOW WE USE YOUR PERSONAL INFORMATION
We use your personal information for the following purposes:
Providing and Managing Services
Processing orders
Managing customer accounts
Arranging product delivery
Handling returns and refunds
Improving the Website and Services
Understanding user behavior
Improving website functionality
Enhancing customer experience
Marketing and Promotional Communications
Sending offers, updates, and promotional messages via email or SMS.
You may opt out of marketing communications at any time using the unsubscribe link in our emails.
Security and Fraud Prevention
Detecting and preventing fraudulent transactions
Protecting user accounts
Maintaining secure payment systems
Legal Compliance
Complying with legal obligations
Responding to lawful government requests
Enforcing our policies and terms.
4. HOW WE SHARE YOUR INFORMATION
We may share personal information with trusted third parties where necessary to operate our business.
Service Providers
Third parties who assist us in operating our business such as:
• Payment processors
• Shipping and delivery partners
• IT service providers
• Analytics services
Shopify Platform
Our store is hosted by Shopify Inc., which provides the e-commerce infrastructure for our website. Information you provide on our website may be processed by Shopify to enable payment processing, order management, and store hosting services.
To learn more about how Shopify uses personal data, you may visit:
https://privacy.shopify.com
Legal Authorities
We may disclose information when required by law or when necessary to:
• Comply with legal obligations
• Protect our rights
• Prevent fraud or illegal activities
Business Transfers
If our business undergoes a merger, acquisition, restructuring, or sale of assets, personal information may be transferred as part of the transaction.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar technologies to improve user experience and analyze website traffic.
Cookies help us:
• Recognize returning users
• Store user preferences
• Analyze website performance
Users may disable cookies through browser settings; however, some features of the website may not function properly without cookies.
6. DATA SECURITY
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, or alteration.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. DATA RETENTION
We retain personal information only for as long as necessary to:
• Provide our Services
• Fulfill contractual obligations
• Comply with legal requirements
• Resolve disputes and enforce agreements
Once the information is no longer required, it will be securely deleted or anonymized.
8. CHILDREN’S PRIVACY
Our Services are not intended for individuals below the age of 18 years.
We do not knowingly collect personal information from minors. If we become aware that personal information of a minor has been collected without parental consent, we will take appropriate steps to delete such information.
9. YOUR RIGHTS
Under applicable data protection laws, you may have the following rights:
Right to access your personal information
Right to request correction of inaccurate data
Right to request deletion of personal information
Right to withdraw consent for data processing
Right to file a grievance regarding misuse of personal data
Requests relating to personal data may be made using the contact details provided below.
10. INTERNATIONAL DATA TRANSFERS
Some service providers, including Shopify, may process or store personal information outside India.
By using our Services, you consent to such transfers where necessary for providing the Services. We ensure that appropriate safeguards are implemented to protect your personal data.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page along with the revised “Last Updated” date.
Continued use of our Services after such updates constitutes acceptance of the revised Privacy Policy.
12. CONTACT INFORMATION
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact us at:
Hype Sports Nutrition
JG2 – 201, Vikas Puri
New Delhi – 110018, India
Email: hypesportsnutrition@gmail.com
Phone: +91 9810377656
13. GRIEVANCE OFFICER
In accordance with the Consumer Protection (E-Commerce) Rules, 2020, customers may contact our Grievance Officer for complaints regarding data processing or services.
Grievance Officer
Hype Sports Nutrition
JG2 – 201, Vikas Puri
New Delhi – 110018, India
Email: hypesportsnutrition@gmail.com
Phone: +91 9810377656
Complaints will be acknowledged within 48 hours and resolved within 30 days from the date of receipt.
